Cookie Policy & Tracking | Bigclash Casino Australia

This policy outlines how BigClash uses cookies to improve functionality, security, and user experience across the platform. It also explains your rights and available controls regarding cookie usage on your device.

1. Introduction

This Cookie Policy explains how BigClash Casino (“BigClash”, “we”, “us”, or “our”) uses cookies and similar technologies on the website bigclash.money (the “Website”).

By continuing to browse or use our Website after seeing our cookie banner, you agree that we can store and access cookies as described in this policy, unless you have adjusted your browser settings or our on‑site cookie tool to refuse some or all cookies.

2. What cookies are

Cookies are small text files that a website stores on your device (computer, smartphone, tablet) when you visit it.

They are widely used to make websites work, improve performance, and provide information to website owners about how visitors use their services.

3. Who sets cookies

First‑party cookies: Set directly by BigClash on the bigclash.money domain to provide core functionality, security and preferences.
Third‑party cookies: Set by third‑party providers (for example, analytics, marketing or payment partners) to deliver services such as traffic measurement, fraud prevention or advertising.

4. Types of cookies we use

4.1 Strictly necessary cookies

These cookies are essential for the operation of the Website and cannot be switched off in our systems.

They are usually set only in response to actions made by you, such as setting your privacy preferences, logging in, navigating between pages, or using secure areas of the Website (for example, cashier and account pages).

They typically:

Enable core site features and page navigation
Support login sessions and account authentication
Help keep your transactions and gameplay secure (for example, by detecting suspicious activity)

Because these cookies are strictly necessary, they do not require your consent, but you can block them in your browser; however, the Website may then not function properly.

4.2 Performance and analytics cookies

These cookies collect information about how visitors use the Website, such as which pages are visited most often, how users move around the site, and if they receive error messages.

We use this information in aggregated form to understand and improve the performance and usability of our services.

For example, we may use:

Traffic and usage analytics to understand which games or pages are popular
Device and browser information to optimize layout and loading times
A/B testing tools to test new features and improve the user experience

Where required by law, we will only place these cookies with your consent, which you can change at any time via your browser or our cookie preferences tool.

4.3 Functionality cookies

Functionality cookies allow the Website to remember your choices so we can provide enhanced, more personalised features.

They may be set by us or by third‑party providers whose services we have added to our pages.

They may:

Remember your username (so you do not have to re‑enter it every time)
Store language, region or currency preferences
Remember game, lobby or odds display settings
Help us provide customer support features such as live chat

If you do not allow these cookies, some or all of these functions may not work properly.

4.4 Targeting and advertising cookies

These cookies are used to deliver advertising that is more relevant to you and your interests, both on our Website and on other sites or apps.

They may be set through our site by our marketing partners to build a profile of your interests and show you relevant adverts, limit how often you see an ad, and help measure the effectiveness of campaigns.

They may:

Track your visits to our Website and other sites
Record which promotions, banners or links you click
Help us retarget ads for BigClash on third‑party platforms (for example, sports, casino review or news sites)

These cookies are only used with your consent, where required by applicable law, and you can withdraw your consent at any time.

4.5 Cookies and technologies we may use

In addition to standard HTTP cookies, we may use technologies such as:

Local storage and session storage (to store certain settings in your browser)
Web beacons and pixels (small graphic tags to track events such as email opens or banner views)
Software development kits (SDKs) in our mobile apps, which operate in a similar way to cookies

5. Cookies we may set

The specific cookies in use may change over time as we improve or update our services, but they will generally fall into the categories described above.

Typical examples include :

Session ID cookies (strictly necessary) to manage your login session
Security cookies to help detect fraudulent or abusive behaviour
Analytics cookies to record your visit, pages you view and links you click
Preference cookies to remember language, currency, or game filters
Marketing cookies placed by advertising partners to display relevant offers

Where required by law (for example, under GDPR and ePrivacy rules in the EU/EEA and UK), non‑essential cookies are only placed after you have given consent via our cookie banner or settings panel.

Our use of cookies is based on the following legal bases:

Strictly necessary cookies: Our legitimate interest in providing a secure, properly functioning Website and services you explicitly request (for example, access to your account and games).
All other cookies (analytics, functionality, marketing): Your consent, collected and managed through our cookie banner or on‑site preferences tool, where required by law.

You can withdraw or modify your consent at any time by adjusting your browser settings or using our on‑site cookie settings.

7. Managing cookies

You can manage cookies in several ways.

If our Website displays a cookie banner or a “Cookie Settings” link, you can use it to:

Accept all cookies
Reject non‑essential cookies
Customize your preferences by cookie category (for example, turning analytics or marketing cookies on or off)

Your choices will be stored (often using a cookie) so that they can be honoured during future visits on the same device and browser.

7.2 Through your browser settings

Most web browsers allow you to:

See which cookies are stored on your device
Delete all or specific cookies
Block some or all websites from setting cookies
Configure your browser to delete cookies when you close it

The method varies by browser. You can usually find instructions in your browser’s “Help” menu or on the provider’s website.

If you block or delete cookies, some parts of the Website may not work properly or may not remember your preferences or login details.

7.3 Third‑party opt‑outs

Some third‑party providers offer their own opt‑out mechanisms for their cookies and related tracking.

Where applicable, you may be able to opt out of certain interest‑based advertising networks through industry platforms available in your region.

8. Cookies and personal data

Some cookies may collect data that can be linked to you as an individual, such as your IP address, device IDs, or account information.

Where cookies collect personal data, we handle that data in accordance with our Privacy Policy and applicable data protection laws (including the GDPR where relevant).

This means that:

We only process personal data for specified purposes
We implement appropriate technical and organisational security measures (such as SSL encryption and other safeguards)
You may have rights regarding your personal data, such as access, rectification or deletion, subject to legal and regulatory obligations

Please refer to our Privacy Policy for more detailed information on how we process your personal data, including data collected via cookies and similar technologies.

We may update this Cookie Policy from time to time, for example to reflect changes in the cookies we use, legal requirements, or our services.

Any updated version will be posted on this page with a revised “Last updated” date and will become effective when published unless otherwise stated.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

Cookie Policy